Clicks or Truth

The internet is a tremendous resource for learning, entertainment and communication. It’s also a vast, accreting blob of misinformation, lies, rumor, exaggeration and just plain bulls**t.

So, is there any hope for those of us who care about fact and truth over truthiness? Well, the process of combating conspiracies and mythology is likely to remain a difficult and continuous one for the foreseeable future.

But, there are small pockets on the internet where the important daily fight against disinformation thrives. As managing editor Brooke Binkowski at the fact-checking site Snopes.com puts it, “In cases where clickability and virality trump fact, we feel that knowledge is the best antidote to fear.”

From Washington Post:

In a famous xkcd cartoon, “Duty Calls,” a man’s partner beckons him to bed as he sits alone at his computer. “I can’t. This is important,” he demurs, pecking furiously at the keyboard. “What?” comes the reply. His answer: “Someone is wrong on the Internet.”

His nighttime frustration is my day job. I work at Snopes.com, the fact-checking site pledged to running down rumors, debunking cant and calling out liars. Just this past week, for instance, we wrestled with a mysterious lump on Hillary Clinton’s back that turned out to be a mic pack (not the defibrillator some had alleged). It’s a noble and worthwhile calling, but it’s also a Sisyphean one. On the Internet, no matter how many facts you marshal, someone is always wrong.

Every day, the battle against error begins with email. At Snopes, which is supported entirely by advertising, our staff of about a dozen writers and editors plows through some 1,000 messages that have accumulated overnight, which helps us get a feel for what our readers want to know about this morning. Unfortunately, it also means a healthy helping of venom, racism and fury. A Boston-based email specialist on staff helps sort the wheat (real questions we could answer) from the vituperative chaff.

Out in the physical world (where we rarely get to venture during the election season, unless it’s to investigate yet another rumor about Pokémon Go), our interactions with the site’s readers are always positive. But in the virtual world, anonymous communication emboldens the disaffected to treat us as if we were agents of whatever they’re perturbed by today. The writers of these missives, who often send the same message over and over, think they’re on to us: We’re shills for big government, big pharma, the Department of Defense or any number of other prominent, arguably shadowy organizations. You have lost all credibility! they tell us. They never consider that the actual truth is what’s on our website — that we’re completely independent.

Read the entire article here.